Privacy Policy
This Privacy Policy describes how Cyclepartpro.com (“we”, “our”, or “the Site”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
This website is operated by a company registered in the United Kingdom, but our products are sold and shipped only within the United States. By using this Site, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
Information You Provide
When you place an order or contact us, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Order details
Payment information is processed securely by third-party payment providers and is not stored on our servers.
Automatically Collected Information
When you browse our Site, we may automatically collect:
- IP address
- Device type
- Browser type
- Pages visited
- Referring website
- Date/time of visit
This helps us improve performance and prevent fraud.
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Prevent fraud and unauthorized transactions
- Improve website functionality and user experience
- Comply with legal obligations
- Send marketing emails (only if you opt in; you can unsubscribe anytime)
We do not sell your personal information.
3. Sharing of Information
We may share your information with trusted service providers only when necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Fraud prevention services
- Website hosting providers
- Analytics providers
These partners may only use your data to perform services on our behalf.
We may also disclose information if required by law or to protect our legal rights.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember cart and preferences
- Analyze traffic
- Improve performance
- Prevent fraud
You can disable cookies in your browser settings.
Some features of the Site may not function properly without cookies.
5. Data Security
We implement industry-standard technical and organizational measures to protect your information.
All transactions are encrypted using secure protocols (SSL).
However, no method of transmission over the internet is completely secure.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
You may request deletion of your personal data at any time (see Section 8).
7. Third-Party Services
Our Site may contain links to third-party websites or services (such as payment gateways or shipping trackers).
We are not responsible for the privacy practices of third parties.
Please review their privacy policies separately.
8. Your Privacy Rights (U.S.)
Depending on your U.S. state of residence (e.g., California), you may have the right to:
- Access personal data
- Correct inaccurate data
- Request deletion
- Opt out of certain data uses
To exercise your rights, contact us at the email below.
We will respond within a reasonable timeframe as required by applicable law.
9. Children’s Privacy
This Site is not intended for individuals under 18.
We do not knowingly collect personal information from minors.
10. Policy Updates
We may update this Privacy Policy periodically.
Updated versions will be posted on this page with a revised effective date.
Continued use of the Site constitutes acceptance of the updated policy.
11. Contact Information
If you have questions about this Privacy Policy or your data, contact us:
Company Name: CSJO LTD
Address: BARKAT HOUSE, SUITE 9, 116-118 FINCHLEY ROAD, LONDON, ENGLAND, NW3 5HT, UNITED KINGDOM
Email: [email protected]
Customer Service Hours:
Monday – Friday
9:00 AM – 6:00 PM (Eastern Time, ET)